Get in touch
Questions?
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We aim to respond to all messages within 24 hours.
Phone - 020 3822 0848
Location
Clearwater Underwriting
Third Floor, 33 Eastcheap
London
EC3M 1DT
Making a Complaint
If you would like to raise a complaint, please contact us at your earliest convenience using the details below:
In writing:
Clearwater Underwriting
Customer Relations Department
Third Floor, 33 Eastcheap
London
EC3M 1DT
By phone: 020 3822 0848
By email: Georgia@cw-uw.com
In the event that you are dissatisfied on the outcome of your complaint, if you’re based within the UK, you may be eligible to refer your complaint to the Financial Ombudsman Service (FOS) financial-ombudsman.org.uk. Their details are:
In writing:
Financial Ombudsman Service Complaint
Exchange Tower
London
E14 9SR
By phone: 0800 023 4567
By email: info@financialombudsman.org.uk